What this policy covers
This policy explains how UDAANLY handles personal information when you browse the site, ask for help, or purchase a digital product through a linked checkout. A payment provider or other external site may also have its own privacy policy.
Information we may receive
When you contact us, we receive the details you choose to provide, such as your name, email address, phone number, message, product name, and order reference. If you buy a product, we may receive order and delivery information from the checkout provider needed to fulfil or support your purchase. Our website host may record technical information such as IP address, browser type, and access logs.
How we use information
We use information to respond to enquiries, confirm and support orders, deliver or help you access products, maintain site security, and meet applicable legal obligations. We do not ask you to send card details or passwords by WhatsApp or email.
Payments and external services
Buy Now links may open a third-party checkout. That provider processes payment details under its own terms and privacy policy. We may receive transaction status or order information, but card and payment credentials should be entered only on the provider’s secure checkout.
Storage and security
We keep information only as needed for the purposes above, support records, or legal obligations, then delete or anonymise it where appropriate. We take reasonable steps to protect information, but no internet service can guarantee absolute security.
Your choices and requests
You can contact us to request access, correction, or deletion of information we hold about you, subject to applicable law and necessary records. If you have a privacy concern, include enough detail for us to locate the relevant enquiry or order without sending sensitive payment credentials.
Updates and contact
We may update this policy as the site or our practices change. The date at the top indicates the latest version. For privacy questions, email udaanly.in@gmail.com or use our Contact page.
Need help with a product or order? Use our Contact page or write to udaanly.in@gmail.com.